AI meeting notes , by Avoma, Inc.
Avoma
Conversation intelligence and meeting notes platform built for sales and customer success teams
- WEB
- PLUGIN
- API
What Avoma does
Avoma records, transcribes and analyzes sales and CS calls, combining meeting notes with conversation-intelligence add-ons like deal scorecards, coaching analytics and revenue insights. Sold per 'recorder seat' with optional paid add-ons layered on top of the base plan.
What you get: Meeting recording & transcription, conversation intelligence add-on, revenue intelligence add-on, CRM sync, coaching scorecards.
Typical jobs: Sales call coaching; customer success QBR prep; revenue team deal reviews.
Worth knowing: No free tier - only unlimited free viewer/collaborator seats plus a 14-day trial of the paid Organization plan.
What users complain about: 73% of analyzed reviews report reliability issues including bot drop-offs, late joins and misidentified speakers (oliv.ai analysis of 500+ Avoma reviews)
Pricing and plan limits
Verified August 2026| Plan | Monthly | Annual (per mo) | Limits |
|---|---|---|---|
| Startup | $29 | $19 | Up to 25 paid (recorder) seats |
| Organization | $39 | $29 | Up to 100 paid seats |
| Enterprise | $39 | $39 | Annual billing only; minimum 10 paid seats |
Where it wins
- Unlimited free viewer/collaborator seats mean only active recorders need a paid license
- Add-on model (Conversation Intelligence, Revenue Intelligence, Lead Router) lets teams pay only for the analytics layers they need
- 14-day full-featured trial with all add-ons enabled, no credit card required
Where it falls short
- No genuine free tier for recording/transcribing - cheapest path in is a 14-day trial, then $29+/seat
- One review analysis reported 73% of a 500+ review sample flagged reliability issues (bot drop-offs, late joins, misidentified speakers)
- Conversation intelligence and analytics are described as materially lighter than Gong's for large (100+ rep) sales orgs
- Interface can feel overwhelming with many views/features to navigate
How we scored it
Full methodology| Criterion | Weight | Score | Contribution |
|---|---|---|---|
| Capability | 30% | 7.5 | 2.25 |
| Value for money | 25% | 6.5 | 1.63 |
| Ease of use | 15% | 6.5 | 0.97 |
| Maturity | 15% | 7.5 | 1.13 |
| Support & docs | 10% | 6.5 | 0.65 |
| Momentum | 5% | 6.0 | 0.30 |
| Weighted total | 100% | 6.9 | 6.90 |
Alternatives to Avoma
Chosen by editors, not sponsors
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