AI meeting notes , by Fathom Video, Inc. , since 2021
Fathom
Free unlimited meeting recording, transcription and AI summaries for Zoom, Meet and Teams
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What Fathom does
Fathom records and transcribes video calls, then generates AI summaries, action items and highlight clips, with a fully-featured free plan for individuals. Paid tiers add team call libraries, CRM sync and coaching analytics for revenue teams.
What you get: Unlimited free recording, AI summaries, highlight clips, CRM sync (paid), Ask Fathom assistant.
Typical jobs: Individual meeting notetaking; sales call coaching; team call libraries.
Worth knowing: fathom.video redirects to fathom.ai; pricing verified on the redirected fathom.ai/pricing page.
What users complain about: Timestamps are reported as extremely inaccurate on longer Zoom calls (capterra.com Fathom reviews (page 18))
Pricing and plan limits
Verified August 2026| Plan | Monthly | Annual (per mo) | Limits |
|---|---|---|---|
| Free | Free | Free | Unlimited recordings, transcripts, clips and playlists; advanced AI summaries reportedly capped around 5/month per third-party trackers (not stated explicitly on the pricing page) |
| Premium | $20 | $16 | Individual plan; adds advanced AI summaries, action items and Ask Fathom conversational assistant |
| Team | $19 | $15 | 2-user minimum; shared call repository, team playlists, call metrics, coaching insights |
| Business | $34 | $25 | 2-user minimum; adds CRM field sync, deal view, coaching metrics, custom summaries |
| Enterprise | not disclosed | n/a | Custom; SSO, SCIM provisioning, custom data retention, dedicated success manager |
Where it wins
- Free plan is unusually generous - unlimited recording and transcription with no expiry
- 90-day money-back guarantee on all paid tiers, longest in the category
- Fast-growing, well-reviewed product that many users switched to after Otter's price changes
Where it falls short
- Reported timestamp bugs where multi-hour calls are mis-marked as only a few minutes long
- No straightforward way to selectively record on mobile Zoom/Meet - must start from desktop
- AI summaries can be too generalized for complex or highly technical discussions
How we scored it
Full methodology| Criterion | Weight | Score | Contribution |
|---|---|---|---|
| Capability | 30% | 8.0 | 2.40 |
| Value for money | 25% | 8.5 | 2.13 |
| Ease of use | 15% | 8.5 | 1.27 |
| Maturity | 15% | 6.5 | 0.97 |
| Support & docs | 10% | 6.5 | 0.65 |
| Momentum | 5% | 9.0 | 0.45 |
| Weighted total | 100% | 7.9 | 7.90 |
Alternatives to Fathom
Chosen by editors, not sponsors
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