AI meeting notes , by Fireflies.ai, Inc. , since 2016
Fireflies.ai
Meeting recorder and transcript search across Zoom, Teams and Meet with deep integrations
- WEB
- MOBILE
- EXTENSION
- PLUGIN
- API
What Fireflies.ai does
Fireflies.ai joins video calls to record, transcribe and summarize meetings, then indexes every call into a searchable library with topic trackers, AI-generated action items, and sync into CRMs, Slack and 50+ other apps. Positioned for sales, ops and cross-functional teams.
What you get: AI transcription, topic trackers, CRM sync, AI credits for summaries/insights, Fireflies AI Chat.
Typical jobs: Sales call logging; cross-team meeting search; CRM auto-updates from calls.
What users complain about: Common complaints center on accuracy with accents and the limited free plan (g2.com/products/fireflies-ai/reviews (pros-and-cons))
Pricing and plan limits
Verified August 2026| Plan | Monthly | Annual (per mo) | Limits |
|---|---|---|---|
| Free | Free | Free | 400 minutes storage/team; unlimited transcription and AI summaries; 20 AI credits |
| Pro | $18 | $10 | 8,000 minutes storage/seat; unlimited transcription/summaries; 20 AI credits |
| Business | $29 | $19 | Unlimited storage; unlimited transcription/summaries; 30 AI credits |
| Enterprise | $39 | $39 | Unlimited storage; 50 AI credits; annual billing only |
Where it wins
- Large integration catalog (CRM, Slack, Notion, Zapier) makes it easy to push notes downstream
- G2 rating of 4.6/5 from over 1,000 reviews, one of the highest review volumes in the category
- AI credit system lets teams control how much generative processing they pay for
Where it falls short
- Speaker identification is weak unless each speaker states their name aloud
- Transcription accuracy drops noticeably with background noise, accents or crosstalk
- Users report billing/cancellation friction and slow support responses on Pro-tier setup failures
How we scored it
Full methodology| Criterion | Weight | Score | Contribution |
|---|---|---|---|
| Capability | 30% | 8.0 | 2.40 |
| Value for money | 25% | 7.5 | 1.88 |
| Ease of use | 15% | 8.0 | 1.20 |
| Maturity | 15% | 8.5 | 1.27 |
| Support & docs | 10% | 7.5 | 0.75 |
| Momentum | 5% | 7.5 | 0.38 |
| Weighted total | 100% | 7.9 | 7.90 |
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Chosen by editors, not sponsors
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