Buffer logo

AI social media tools , by Buffer Inc. , since 2010

Buffer

Per-channel scheduler with AI assistant; no unified inbox or listening

Pricing Freemium from $5/mo
Free tier 3 social channels, 10 scheduled posts per channel, 1 user
Platforms
  • WEB
  • MOBILE
  • API
Our score 7.8/10

What Buffer does

Buffer lets solo creators and small teams schedule and publish posts across major social networks from one calendar, with a built-in AI assistant for captions and content ideas. It targets budget-conscious individuals and small businesses rather than agencies needing an inbox or listening tools.

What you get: AI post assistant for captions and ideas, Per-channel pricing with unlimited scheduled posts on paid tiers, Hashtag manager and first-comment scheduling, Approval workflows and custom permissions on Team plan.

Typical jobs: Solo creator scheduling across Instagram/X/LinkedIn on a tight budget; Small business wanting a simple content calendar without inbox management; Freelance social media manager running 2-3 client accounts.

Worth knowing: Long-standing candidate, verified alive and unchanged in positioning. No exclusion needed.

What users complain about: Buffer holds a low rating of 2.1 out of 5, with users reporting issues with customer service, unresolved technical problems, and inconsistent publishing behavior. (Trustpilot (via postplanify.com aggregation))

Pricing and plan limits

Verified August 2026
Plan Monthly Annual (per mo) Limits
Free Free Free 3 channels, 10 scheduled posts per channel, 1 user, API access (1 key, 3,000 requests/mo)
Essentials $5 $60 1 channel included (pay per additional channel at same rate), unlimited scheduled posts, 1 user
Team $10 $120 1 channel included (pay per additional channel at same rate), unlimited scheduled posts, unlimited users

Where it wins

  • Cheapest reliable scheduler for solo creators with a genuinely usable free tier
  • Clean, fast interface consistently rated easy to use (4.3/5 on G2)
  • AI assistant and hashtag manager included even on the entry-level paid tier

Where it falls short

  • No unified inbox for comments/DMs, engagement requires a separate tool
  • Per-channel pricing gets expensive fast beyond 5-6 accounts
  • Trustpilot rating only 2.1/5, driven by sync failures and inconsistent publishing

How we scored it

Full methodology
Criterion Weight Score Contribution
Capability 30% 7.0 2.10
Value for money 25% 8.0 2.00
Ease of use 15% 9.0 1.35
Maturity 15% 9.0 1.35
Support & docs 10% 7.0 0.70
Momentum 5% 6.0 0.30
Weighted total 100% 7.8 7.80

Alternatives to Buffer

Chosen by editors, not sponsors
  • Publer logo
    Publer

    Closest match on capability

    Freemium 7.1/10
  • Ocoya logo
    Ocoya

    Closest match on capability

    Paid 4.8/10
  • Later logo
    Later

    Closest match on capability

    Paid 6.7/10
  • Predis.ai logo
    Predis.ai

    Closest match on capability

    Paid 6.4/10

Similar tools in AI social media tools

Metricool logo

Analytics-heavy scheduler with a usable free tier; X/LinkedIn cost extra

Freemium Free plan · from $20/mo · 1 brand; X (Twitter) and LinkedIn not included without add-on fee
  • WEB
  • MOBILE
  • API
7.2/10