Built from the index · not an editorial pick

Otter.ai vs Avoma

Both tools as recorded in our index — entry price, free-tier caps, platforms, API and the drawbacks we logged. Prices come from each vendor's own pricing page.

Side-by-side comparison of Otter.ai, Avoma
Criterion Otter.ai AI meeting notes Freemium Avoma AI meeting notes Paid
Score 7.5/10 (best in this comparison) 6.9/10
Pricing model Free plan · from $16.99/mo From $29/mo
Entry paid plan $16.99/mo (best in this comparison) $29/mo
Free tier 300 transcription minutes/month, 3 lifetime file imports, 5 workspace members, 1 concurrent meeting No free tier
Platforms Web, Mobile, Plugin, API Web, Plugin, API
API Yes (best in this comparison) Yes (best in this comparison)
Developer Otter.ai, Inc. Avoma, Inc.
Launched 2016 not disclosed
Pricing verified August 2026 August 2026
Capability 30% 7.57.5
Value for money 25% 6.56.5
Ease of use 15% 8.56.5
Maturity 15% 9.07.5
Support & docs 10% 7.06.5
Momentum 5% 5.56.0
Where it falls short
  • Otter changed plan limits and pricing multiple times in 2024-2025, drawing 'shrinkflation' complaints from long-time subscribers
  • Struggles with heavy accents, crosstalk and technical jargon, generating labeled-but-garbled 'Speaker 1/2' transcripts
  • Bot can join meetings and auto-email full transcripts to external participants who never agreed to being recorded
  • No genuine free tier for recording/transcribing - cheapest path in is a 14-day trial, then $29+/seat
  • One review analysis reported 73% of a 500+ review sample flagged reliability issues (bot drop-offs, late joins, misidentified speakers)
  • Conversation intelligence and analytics are described as materially lighter than Gong's for large (100+ rep) sales orgs
Go to source Visit Otter.ai Visit Avoma

This pairing has no editorial write-up yet, so the page is excluded from search engines — we do not publish auto-generated comparison text. The numbers above are the same verified data used on each tool's own page: Otter.ai · Avoma.