HeyGen logo

AI avatar generators , by HeyGen (Los Angeles, CA) , since 2020

HeyGen

AI avatar video generator with digital twins, voice cloning, and 175+ language dubbing.

Pricing Freemium from $29/mo
Free tier 3 videos/month, max 1 minute per video, 1 custom digital twin, up to 1080p export
Platforms
  • WEB
  • API
  • MOBILE
Our score 7.3/10

What HeyGen does

HeyGen turns a script into a video of an AI avatar (stock or a custom 'digital twin' trained on the user's own face/voice) speaking in over 175 languages and dialects. It's used for marketing videos, product explainers, training content and localized dubbing, and offers a real-time streaming avatar API for interactive agents. Originally launched as Surreal in Shenzhen in 2020, it re-based in Los Angeles in 2022.

Worth knowing: Founded as Surreal in Shenzhen (Dec 2020); rebranded to HeyGen and moved HQ to Los Angeles in 2022. Founders: Joshua Xu, Wayne Liang.

What users complain about: An independent analysis of 100 Trustpilot reviews (Jan 2025-Jan 2026) found 80% negative sentiment, largely about the confusing dual-credit system and failed renders that still burn credits. (https://future-stack-reviews.com/heygen-review/)

Pricing and plan limits

Verified August 2026
Plan Monthly Annual (per mo) Limits
Free Free Free 3 videos/month, max 1 min each, 1 custom digital twin, up to 1080p export
Creator $29 $24 600 credits/month, max 30 min video, 1+ digital twins, unlimited voice cloning, unlimited photo avatars, 1080p
Pro $49 n/a 1,000 credits/month, max 30 min video, 4K export
Business $149 n/a 1,500 credits/month + $20/seat, max 60 min video, 5+ digital twins, 4K export, team collaboration
Enterprise not disclosed n/a Custom credits, no duration cap, 10+ digital twins, dedicated support

Where it wins

  • Fast digital-twin cloning with strong lip-sync quality
  • Very large language/dialect coverage (175+) for dubbing
  • Real-time streaming avatar API for interactive use cases

Where it falls short

  • Dual-currency credit system confuses users who expect 'unlimited' plans, and failed renders still consume credits
  • Trustpilot sentiment is sharply negative (2.3/5) versus its G2 score, with support described as slow and formulaic
  • Some annual subscribers reported translation-minute allowances quietly cut from 'unlimited' to 120 min/month

How we scored it

Full methodology
Criterion Weight Score Contribution
Capability 30% 9.0 2.70
Value for money 25% 5.0 1.25
Ease of use 15% 8.0 1.20
Maturity 15% 8.0 1.20
Support & docs 10% 5.0 0.50
Momentum 5% 9.0 0.45
Weighted total 100% 7.3 7.30

Alternatives to HeyGen

Chosen by editors, not sponsors
  • Vidnoz logo
    Vidnoz

    Cheaper entry plan at $2/mo

    Freemium 5.8/10
  • D-ID logo
    D-ID

    Cheaper entry plan at $4.7/mo

    Freemium 6.8/10
  • Hedra logo
    Hedra

    Cheaper entry plan at $15/mo

    Freemium 6.4/10
  • AI Studios (DeepBrain AI) logo
    AI Studios (DeepBrain AI)

    Cheaper entry plan at $24/mo

    Freemium 6.9/10

Similar tools in AI avatar generators

Synthesia logo

Text-to-avatar video platform popular for corporate training and L&D content.

Freemium Free plan · from $29/mo · 10 video minutes/month, 1 editor seat, 9 stock avatars
  • WEB
  • API
7.8/10
Colossyan logo

AI avatar video creator built for corporate training and e-learning teams.

Freemium Free plan · from $59/mo · 20 min/month (NEO avatar engine), 15 custom avatars, 3 voices, 10 interactive videos/month, 1 editor seat, forever-free
  • WEB
  • API
7.1/10
Creatify logo

Turns product URLs into UGC-style ad videos using AI actors and templates.

Freemium Free plan · from $39/mo · 10 credits/month, up to 2 video ads or 20 image ads/month, watermarked output
  • WEB
  • API
6.8/10