Chatbase

Chatbase lets businesses build a custom AI chatbot trained on their own documents, website content and help center, then embed it for website support, lead capture or internal use. It's aimed at small businesses, agencies and solo founders who want a fast, no-code AI support widget rather than a full helpdesk platform. Billing runs on a monthly message-credit system where different underlying LLMs (GPT, Claude, Gemini, Grok) consume different amounts of credit per response.

What you get: No-code chatbot builder trained on URLs/documents, Selectable underlying LLM per agent, Message-credit-based usage billing, Voice and telephony channel (Standard+), Outbound campaign automation, API access for custom embeds, Auto-retraining from updated sources, Helpdesk ticket integrations.

Typical jobs: build a custom AI chatbot without coding; add an AI support widget to a small business website; AI FAQ bot for SaaS landing pages; cheap alternative to Intercom Fin for solo founders.

Worth knowing: Message-credit consumption varies 1x-5x by model choice, making effective cost per response hard to predict; branding removal and white-label are separate paid add-ons.

What users complain about: Users report the system crashing or returning nonsensical errors in production, plus slow or no replies from support, continued charges after attempted cancellation, and billing transparency issues. (Trustpilot (uk.trustpilot.com/review/chatbase.co))